HomeData Deletion Instructions
You can ask SoftezzTech to delete your SoftezzStudio account and associated information, or ask us to disconnect a particular social account. SoftezzStudio is operated by SoftezzTech, a sole proprietorship in India.
1. What to include
- The email address associated with your SoftezzStudio account.
- Your workspace or organisation name, if applicable.
- Whether you want to delete your entire SoftezzStudio account or only disconnect a particular social profile.
- The social platform and profile/Page/channel identifier, if your request concerns a connected account.
Please do not email passwords, access tokens, refresh tokens or other secret credentials. We may ask for reasonable information to verify your identity and authority to make the request.
2. What happens after you contact us
- We will review the request and, where necessary, ask for information to verify that you control the account or are authorised to act for it.
- After verification, we will identify the SoftezzStudio information covered by the request and process deletion or disconnection as applicable.
- We will notify you when the request has been processed or explain if additional information is required or some information must be retained.
We do not publish a fixed completion period on this page because the time required may depend on identity verification, the scope of the request, technical dependencies and legal retention obligations. We will handle verified requests within the period required by applicable law and communicate if more time is reasonably needed.
3. Disconnecting a social account
Where an in-product disconnect control is available, use the connected accounts or integrations area of your SoftezzStudio workspace and select the relevant account’s disconnect/remove option. If that control is not available to you, email us using the address above and identify the connection you want removed. You may also revoke SoftezzStudio’s access in the relevant social platform’s security, privacy or connected-app settings.
4. What deletion may cover
Depending on your request, deletion may cover your SoftezzStudio profile, workspace details, connected-account identifiers, stored OAuth credentials, drafts, scheduled-post records, retrieved analytics and other information associated with your account. Disconnecting a social account is not necessarily the same as deleting your SoftezzStudio account or deleting content already published on a third-party platform. To remove published content from a social network, use that platform’s own controls unless the relevant deletion function is explicitly available in SoftezzStudio.
5. Information we may retain
We may retain limited information where required by law or where reasonably necessary for security, fraud prevention, accounting, dispute resolution, enforcement of agreements or the establishment or defence of legal claims. Retained information will be handled in accordance with our Privacy Policy and deleted when the applicable reason for retention ends. Backup copies may persist for a limited period as part of routine backup cycles.
6. Google account connections
You can also review and revoke SoftezzStudio’s Google account access from your Google Account’s third-party connections/security settings. Revoking Google access prevents future authorised access but does not by itself send us a request to delete information already stored in your SoftezzStudio workspace. To request deletion of stored SoftezzStudio information, email us as described above.
7. Contact
SoftezzTech — SoftezzStudio
Email: hello@softezztech.com
Business location: H.No 568, Bramhpuri Colony , Hardoi Dehat, Hardoi (241001)