SoftezzStudioHome

Privacy Policy

Effective date: 14 November 2026  |  Last updated: 14 November 2026

This Privacy Policy explains how SoftezzTech, a sole proprietorship operating SoftezzStudio (“we”, “us” or “our”), collects, accesses, uses, stores, discloses and deletes information when you visit https://studio.softezztech.com or use the SoftezzStudio social media management service.

Operator: SoftezzTech, sole proprietorship, India. Business location: Gurugram, Haryana, India. Privacy and support contact: hello@softezztech.com. Add the complete postal business address before final publication if required by your business or applicable law.

1. Information we collect or process

The information depends on the features you use, the social accounts you connect, and the permissions you approve. It may include:

2. How we access and use Google / YouTube data

You connect a Google account through Google's OAuth authorisation screen. We request only the Google/YouTube permissions displayed during that authorisation flow. We access Google or YouTube data only after you grant permission, and only to provide the feature associated with that permission and your use of SoftezzStudio.

We do not use Google user data for advertising, sell Google user data, or use it to build or train general-purpose artificial-intelligence or machine-learning models. We do not transfer Google user data to third parties except as needed to provide the user-requested service, for security, to comply with law, or as otherwise expressly permitted by Google's policies and your consent. Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.

3. How we use other information

We use information to create and administer accounts and workspaces; connect the social accounts you select; prepare, schedule and publish content at your direction; retrieve and display available analytics; provide supported comment and message-management functions; support multi-client workflows; respond to support requests; maintain, secure and troubleshoot the service; prevent fraud or misuse; and meet legal obligations.

4. How information is shared

We do not sell personal information or Google user data. We may disclose or allow limited processing in these circumstances:

We do not permit service providers to use Google user data for their own advertising or unrelated independent purposes.

5. Storage and security

Information is stored on systems used to operate SoftezzStudio. We apply reasonable administrative, technical and organisational safeguards intended to protect it from unauthorised access, disclosure, alteration or loss. Access should be restricted to authorised personnel and systems that need it to operate, maintain or support the service. OAuth tokens and other credentials are sensitive and must be protected from public access and exposure in browser code, logs or support communications. No method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.

6. Retention and deletion

We retain account and workspace information while needed to provide the service and for a reasonable period afterward for security, dispute resolution, backups and legal obligations. Connected-platform tokens are retained while the connection remains active or as otherwise needed to complete a user-requested operation. Content, publishing records, analytics and engagement information are retained according to workspace use and operational requirements. We delete or de-identify information when it is no longer needed, subject to lawful retention requirements and backup cycles.

You can ask us to delete your SoftezzStudio account and associated data by following the instructions on our Data Deletion page or emailing hello@softezztech.com. Disconnecting a social account stops future access through that connection, but does not automatically delete information already stored in your workspace; submit a deletion request if you also want that information removed. You can also revoke SoftezzStudio's access from your Google Account permissions.

7. Your choices and rights

You may choose which social accounts to connect and which permissions to grant. You may stop using a feature, disconnect a social account in SoftezzStudio where available, or revoke access through the relevant platform's security or connected-app settings. You may request access, correction or deletion of personal information by contacting us. We may ask for information to verify your identity and authority before responding. Your rights depend on the laws applicable to you.

8. Third-party platforms

When you connect YouTube, Facebook, Instagram, LinkedIn, X or another supported service, that platform processes information under its own privacy policy and terms. SoftezzStudio does not control the platform's independent processing, availability, API limits or retention practices. Your use of a connected platform remains subject to that platform's terms and developer policies.

9. Children

SoftezzStudio is designed for businesses, creators, agencies and other users who can lawfully enter into a binding agreement. It is not directed to children. If you believe a child has provided personal information to us, contact us so we can review the request.

10. International processing

Depending on the infrastructure and service providers used to operate SoftezzStudio, information may be processed or stored in countries other than the country where you are located. Where required, we take steps intended to provide appropriate safeguards for such processing.

11. Changes to this Privacy Policy

We may update this Privacy Policy when the service, our data practices or applicable requirements change. We will publish the revised policy on this page and update the “Last updated” date. If a change materially affects how we process information, we will provide additional notice where required.

12. Contact us

For privacy questions, access or deletion requests, contact:
SoftezzTech — SoftezzStudio
Email: hello@softezztech.com
Business location: Gurugram, Haryana, India.

Google API data disclosure: Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.